On the cohort analysis / patient retention information, we spent some time working with the seller and meeting with the EMR company they use (Practice Fusion) to see if it would be possible to extract the revenue per year by patient. Unfortunately it won’t be feasible at this stage since the EMR is not linked to billing information (Practice Fusion just added billing functionality in the last 2 months and BHC is not using it). They are manually inputting charges into Tebra (the insurance claims system) but this accounts for less than 10% of revenue. We were however able to find a workaround to get some good information about patient retention. The updated CIM has the retention information on slide #29 as, as well as some other updates. You can also see the patient retention anslysis in excel here.
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